We offer a full spectrum of dermatology care

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Shipping & Delivery Guidelines

At MPA INTERNATIONAL ORGANIZATION, we strive to provide a smooth delivery experience. Orders will always be shipped to the address provided during checkout. Delivery times communicated at the time of booking are intended as guidelines only and are not legally binding.

If unexpected delays occur, we will notify you as quickly as possible. However, delays or failures to deliver caused by force majeure events (any act, omission, event, or accident beyond our reasonable control) will not result in liability on our part.

Additionally, MPA INTERNATIONAL ORGANIZATION cannot be held responsible for any issues caused by third-party courier services. Couriers generally make two delivery attempts. If both attempts fail, the parcel will be returned to us. In such cases, we reserve the right to claim compensation for any damages resulting from the inability to deliver your order.

Your satisfaction remains a top priority, and we are committed to fulfilling our service obligations responsibly.

Courier Partners

  • Within Pakistan: Trax, Call Courier, WithRider, Leopards, TCS, BlueEx, Swyft, MoveX, M&P

  • International: SkyNet, DHL, UPS, Aramex, Pakistan Post, FedEx

Estimated Delivery Timeline

  • Pakistan: 7–14 working days (after order confirmation)

  • International: 10–21 working days (after order confirmation)


Payments & Order Confirmation

  • Orders placed Monday to Friday may take up to 2 working days for confirmation.

  • Orders placed on weekends or public holidays are processed on the next working day.

  • During peak periods or when additional verification is required, some orders may face temporary delays.

For Cash on Delivery (COD) orders, we conduct up to three confirmation calls. If all calls remain unattended, the order will be automatically canceled. Payment is collected directly at the shipping address.

For online payment orders, transactions undergo a fraud status check. Only after clearance from our payment processor will the order proceed. If the transaction fails this check, the order is immediately canceled.

Once your order is shipped, you’ll receive an email with tracking details. Please also check your spam/junk/promotions folder, as notifications sometimes get redirected there.

We care for the part of your body that faces the world

Our Mission

Elevate skin health through compassionate care, personalized solutions, and community well-being.

Our Vision

Leading accessible dermatological excellence, empowering confidence in lasting skin health for everyone we serve.

Our Values

Safety & quality

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Integrity

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Results oriented

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Accessibility

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Our Physicians

Our Team of Highly-Trained Professionals

Dr. Allison Skye

Dermatology Director

Sara Radiance

Skincare Specialist

Olivia Wellton

Cosmetic Dermatology

Dermi Bella

Dermatology Nurse

General question

Frequently Asked Questions

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